ConvertFlow - Free Online File Converter

1. Introduction

Welcome to FileNinja ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our free online file conversion service at FileNinja (the "Service").

2. Information We Collect

We collect minimal information to provide our file conversion service:

Uploaded Files: Files you upload for conversion are temporarily stored on our servers solely for the purpose of performing the requested conversion. All uploaded and converted files are automatically and permanently deleted within 10 minutes of upload.
Usage Data: We may collect anonymous usage data such as browser type, device type, pages visited, and conversion types used. This data is aggregated and cannot be used to identify individual users.
Cookies: We use essential cookies to ensure the proper functioning of our website. Third-party advertising partners may also use cookies to serve relevant advertisements.
IP Address: Your IP address may be temporarily logged for security purposes and to prevent abuse of our service.

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain our file conversion service
To improve and optimize our website and user experience
To detect, prevent, and address technical issues or abuse
To display advertisements through our advertising partners
To analyze usage patterns and improve our service offerings

4. File Security and Deletion

Your file security is our top priority. All files uploaded to FileNinja are processed on secure servers and are automatically deleted within 10 minutes of upload. We do not store, read, analyze, or share the contents of your files. Our servers use SSL/TLS encryption to protect data in transit. Once a file is deleted, it cannot be recovered by anyone, including our team.

5. Third-Party Advertising

We use third-party advertising networks (such as Monetag) to display advertisements on our website. These advertising partners may use cookies and similar tracking technologies to collect information about your browsing activities across different websites to provide you with targeted advertising. You can opt out of personalized advertising by adjusting your browser settings or visiting the advertising network's opt-out page.

6. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share anonymous, aggregated data with our advertising partners for the purpose of improving ad relevance. We may also disclose information if required by law or to protect our rights, property, or safety.

7. Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your data:

The right to access information we hold about you
The right to request deletion of your data
The right to opt out of targeted advertising
The right to lodge a complaint with a data protection authority

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].