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Healthcare Administrator
Dedicated healthcare administrator with 10 years optimizing hospital operations and patient care delivery. Expertise in healthcare compliance, revenue cycle management, and quality improvement initiatives. Driven by a mission to make healthcare more accessible and efficient for all communities.
Massachusetts General Hospital — 2020 - Present
Oversee daily operations for 1,000-bed facility serving 1.5M+ patients annually. Reduced average patient wait time by 35% through workflow optimization. Led COVID-19 response operations coordinating 3,000+ staff members.
Cleveland Clinic — 2016 - 2020
Managed $45M departmental budget across 5 clinical units. Implemented EHR system migration for 800+ physicians with 99.2% uptime. Achieved Joint Commission accreditation with zero deficiencies.
Johns Hopkins Medicine — 2014 - 2016
Coordinated scheduling and resource allocation for 200-physician practice. Improved billing accuracy from 87% to 98%. Developed patient satisfaction survey program increasing response rates by 60%.
Harvard T.H. Chan School of Public Health
2012 - 2014
Boston University
2008 - 2012
April 11, 2026